The way businesses and their staff now engage with technology is forcing a profound shift in how we view the role of the CIO. We all use more technology in our jobs than ever before, which has placed the CIO at the bleeding edge of not only the IT department, but often the entire organization. And that means there’s a new – very human – set of responsibilities that come with the job.
There was a time when the CIO could show up with a raft of technology knowledge and walk into the role, but that world’s long gone. “Successful technology initiatives today rely on departmental cooperation, communication and relationship-building,” says Harry Asche, CIO of How To Stream. “Besides extensive technical knowledge, a competent CIO comprehends and shows empathy for other stakeholders’ needs.”
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