Despite living in a world of distributed computing and communication systems, robust on-premises telephony/PBX services remain essential. Anyone who’s tried to conduct an important professional call with a choppy Zoom connection or mobile network signal knows this all too well.
Critical industries such as emergency services, healthcare, hospitals, energy, utilities, and transport cannot afford even a second of downtime. While the 99.99 percent uptime offered by most major cloud services sounds impressive for mobile games or ecommerce, downtime in these sectors can mean the difference between normal operations and disaster.
These industries need telephony and unified communications (UC) systems that not only promise always-on availability but also integrate seamlessly with existing systems and processes.
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