When artificial intelligence (AI) is allowed to behave more like a human communicator, it becomes a more effective debate partner that reaches more accurate conclusions, scientists have found.
Human communication is full of stops and starts, impassioned interruptions, unsure silences and ambiguity. AI, on the other hand, adheres to the formal communication style of computers — processing a command, formulating a response, delivering the output, and waiting patiently for the next command.
“Current multi-agent systems often feel artificial because they lack the messy, real-time dynamics of human conversation,” co-author of the study Yuichi Sei, Professor, Department of Infomatics at Tokyo’s University of Electro-Communications in Japan, said in a statement. “We wanted to see if giving agents the social cues we take for granted, like the ability to interrupt or the choice to stay quiet, would improve their collective intelligence.”
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