In what seems like a further blow to a capability in which we thought computers would never outdo us, scientists now suggest AI understands emotions better than we do.
Scientists have found that AI understands emotions better than we do — scoring much higher than the average person at choosing the correct response to diffuse various emotionally-charged situations
In a new study published 21 May in the journal Communications Psychology, scientists from the University of Geneva (UNIGE) and the University of Bern (UniBE) applied widely-used emotional intelligence (EI) tests (STEM, STEU, GEMOK-Blends, GECo Regulation and GECo Management) to common large language models (LLMs) including ChatGPT-4, ChatGPT-o1, Gemini 1.5 Flash, Claude 3.5 Haiku, Copilot 365 and DeepSeek V3.
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