Diversity in AI Is a Problem—Why Fixing It Will Help Everyone

Artificial IntelligenceHuman lives have been affected by artificial intelligence (AI) in large and small ways. One could encounter AI while applying for a credit card or have a routine question answered by a chatbot.

It’s become a cliche that more information is produced every year than in the entirety of civilization until that point. It’s true that there is a vast sea of data—which may unlock the secret to help people work, transact, and live better. But the problem is that there’s too much information for mere humans to synthesize, which means AI and machine learning have become essential.

AI is far from perfect. Paradoxically, considering the popular belief that it’s destined to be smarter than humans, machine learning is only as good as it’s programmed to be.

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