Although humans and artificial intelligence (AI) systems “think” very differently, new research has revealed that AIs sometimes make decisions as irrationally as we do.
In almost half of the scenarios examined in a new study, ChatGPT exhibited many of the most common human decision-making biases. Published April 8. in the journal Manufacturing & Service Operations Management, the findings are the first to evaluate ChatGPT’s behavior across 18 well-known cognitive biases found in human psychology.
The paper’s authors, from five academic institutions across Canada and Australia, tested OpenAI’s GPT-3.5 and GPT-4 — the two large language models (LLMs) powering ChatGPT — and discovered that despite being “impressively consistent” in their reasoning, they’re far from immune to human-like flaws.
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