As you read this, you and your team have no doubt used ChatGPT to draft an email or Microsoft Copilot to organise your calendar. AI has truly gone mainstream.
But there’s a lot of hype, and a lot of vested interests. Is it really going to be so transformative? In a survey of 300 Australian businesses conducted for IT provider Tecala’s report, Start Smart: Navigating Your AI Journey, respondents rated the statement ‘The earlier we use AI solutions and tools, the stronger our business performance will be’ with an average score of 7.7 out of 10.
Part of the challenge in navigating the new AI landscape however, is figuring out where it’s going to have the most impact.
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